Syntegon has introduced a new digital platform, the mySyntegon webshop, designed to simplify machine spare-parts sourcing and ordering through AI-driven image recognition.

The platform enables users to locate the right spare part even when labels are unclear or documentation is unavailable—simply by uploading a photo of the component. The system automatically detects and recommends the correct matching spare part.

The mySyntegon webshop features AI-powered image recognition that identifies the spare part based on the uploaded photo and reliably suggests the correct match. Once selected and ordered, the part is dispatched quickly.

Beyond image recognition, the mySyntegon webshop acts as a comprehensive information hub for equipment and spare-parts management. It provides a customised machine overview, including machine data and documents, displaying all information related to the user’s installed base and allowing for individual adjustments.

A personalised landing page gives users direct access to orders, quotes, and ongoing service requests with Syntegon.

It also provides transparent information on stock levels and pricing, offering real-time availability and detailed product descriptions.

With the launch of mySyntegon, the company aims to reduce downtime for customers by delivering faster, more accurate part identification and improved procurement efficiency.